Are you frustrated with your TCL TV going back to the home screen?
If your TCL TV keeps going back to home screen. You’re not alone in this situation. This is a common problem that is easy to fix.
In this article, we’ll walk you through some troubleshooting steps that can help you get your TV back to normal.
We’ll start with the most direct, and easy solutions, like restarting your TV and clearing the cache. If those don’t work, we’ll show you how to update your TV’s software and reset it to factory settings.
By the end of this article, you’ll know how to fix if your TCL TV keeps going back to home screen, and get back to enjoying your favorite shows and movies.
Check out this guide, if you have same glitch with your Samsung going back to home screen.
TCL TV Keeps Going Back To Home Screen
First, You might want to try switching off the Wake on LAN and Wake on Wireless Networks settings while fixing this error. However, if the technical error where TCL TV keeps going back to home screen persists, check if your “Power on Behavior” option is set to “Last Input.”
If you are using any different inputs on your TCL, try turning off the Wi-Fi on TCL TV while Wi-Fi is turned on over your other input devices.
Whether you have an Android, Roku, or Google TV version of the TCL TV, try navigating to the settings option. Go to Power on Behavior > Select “Last Input.”
Also, your Power On Behavior must be set to “Home Screen” as a default setting. If this also doesn’t resolve the issue, then initiate resetting your TV.
Let’s try Power Cycling on your TV to reset settings. You have to unplug the TV from the power outlet, then turn it on by pressing the power button for 60 seconds. After a few minutes, plug your TV back into the power outlet.
Usually, these fixes are enough to solve the issue of TCL TV keeps going back to home screen. However, depending on your TV model, If none of the above solutions work, you should move on to a few more practical and straightforward troubleshooting solutions.
Installing The Latest TCL TV Firmware
To install the latest TCL TV firmware, you must ensure a steady Wi-Fi connection to install and update all your software.
Check for updates relevant to security and bug fixes in the latest features. The simplest way to update the software of your TCL TV is to update your TV software while connected to the internet.
The technique is effective for Android TV, Google TV, and also Roku-powered versions of TCL TVs.
Updating your TCL TV Firmware Online
- Start navigating to the Settings menu on your TCL TV.
- Now navigate to the System.
- Next, Scroll to the System Update.
- Click the Check Now option to get updates about the latest software.
TCL TV regularly keeps updating itself for any new software or version updates. It takes approx 20 minutes for the completion of the update process. Therefore, do not switch off your TCL TV and wait patiently to stop if your TCL TV keeps going back to home screen.
Unplugging Your TCL TV from The Wall
Removing your TV from the wall to resolve TV issues is often overlooked. To fix your TCL TV keeps going back to home screen, unplug it for 1 min, hold the power button for 10 sec, plug it back in, and turn it on. If that doesn’t work, factory reset TCL TV.
Here are the steps on how to do a soft reset on your TCL TV:
- Unplug the TV from the power source.
- Wait for 1 minute.
- Press and hold the power button on the TV for 10 seconds.
- Plug the TV back in and turn it on.
If that doesn’t work, try to factory reset TCL tv. Here are the steps on how to do that:
- On the TV’s remote control, press the Home button.
- Select Settings.
- Select System.
- Select Advanced System Settings.
- Select Factory Reset.
- Select Factory Reset Everything.
- Enter the PIN code (default is 0000).
- Select Yes.
Your TCL TV will reset and start up again. Once the reset is finished, you must set it up from scratch.
Removing TCL TV Remote’s Batteries
If the soft reset doesn’t work, and your TCL TV keeps going back to home screen, try removing the batteries from the remote. After that, press the Power Button for at least 30 seconds. This helps to drain extra power from your TV’s remote.
Check whether your remote works on two AA or AAA batteries, then swap them and insert them into the remote back again to switch on your TV.
Still, if all the above-mentioned three steps failed to stop your tcl tv from returning to the main menu. Then try returning to the main menu and clearing the TV cache.
Clear Your TCL Smart TV’s Cache & Data
A regular smart TCL TV keeps storing Caches and data in their apps and the more it stores the more it will affect the TV’s user interface and app’s functionality.
The cache on your smart TV shortens the loading time span just like on Android and IOS devices.
But when the same cache and data memory gets too large to store into the TV’s memory then the loading speeds start lagging and slow down.
How To Clear The Cache on a TCL TV:
With factory resetting, all the stored cache and data can be cleared out.
- Go to Settings on your TCL TV.
- Now go to System > About.
- Then Scroll to the Reset option.
- Now Click on the Factory Reset.
By following these steps, all the downloaded apps, their custom settings, and relevant unnecessary files will be deleted forever from your TV’s memory storage.
Your TV will start to reboot after initiating the rest process. After it has rebooted, all of your TV settings will resume to default.
However, the above-mentioned reset steps might be different for every TCL TV model. It is recommended to check for factory reset in the instruction manual guidebook or on the internet.
Just by pressing into the pinhole at the back of your TCL smart TV, you can initiate the factory reset process. Use any pin or paperclip to insert and push into the hole for 10 to 30 seconds while your TV is switched off.
The method of factory reset has resolved multiple TCL TV user issues including TCL TV keeps going back to home screen. But, still if your TV returns to the main menu out of nowhere then the last resort mentioned below might work out for you.
Fixing Jammed TCL TV Remote Control Buttons
TCL smart TV remote not working?
Your remote button can get jammed or damaged after constant use. There is a thin circuit layer under the plastic button cover sheet.
And sometimes, due to overuse or overheating, food particles or moisture over this thin circuit layer with jammed buttons make the remote unable to function properly.
Use a cotton swab with a bit of rubbing alcohol on your remote’s button feel jammed or stiff. Rub the cotton swabs with a gentle dab on the buttons until you feel the button’s movement is more flexible.
Frequently Asked Questions
Wrapping Up Why Your TCL TV Keeps Going To Home Screen
From Jammed buttons to factory reset TCL TV, we have instructed every possible fix for TCL TV keeps going back to home screen suggested by the experts. Here’s a quick overview and Checklist to try one by one until your TV starts working normally.
- 1- Power cycle your TV
- 2- Update your TV firmware
- 3-Replace your TCL TV remote batteries
- 4-Perform a factory reset
- 5-Check your remote for jammed buttons
Assuming you have read the Blog from the top and didn’t just rush to the bottom. I hope by now you have tried and tested all these easy fixes for this usual bug where TCL TV keeps going back to home screen for no reason. Try contacting TCL’s official customer support.
However, if not then do check out your TCL TV’s warranty card. Take it to your nearest TCL outlet or from where you bought the smart TV get it replaced or repaired by a certified technician only.
Note: TCL provides a 1-year warranty for smart TV valid from the date of purchase and applicable on such usual bugs.
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